FAQ
- What is GetSkinHelp?
- What is SkinAI™ technology?
- I am a returning patient on GetSkinHelp. Do I go through the same process?
- I am located outside of Ontario, why am I not able to schedule an appointment when using the website or app?
- Can I submit images or speak to the doctor about more than one skin condition?
- Where do I sign up?
- My appointment is over, and I have more questions. How can I connect with the practitioner to ask some questions?
- How do I cancel or reschedule my appointment?
- Can I also register on behalf of a loved one and submit their images?
- Can I use my phone to take a picture of the skin abnormality, or do I need a special tool?
- How much does GetSkinHelp cost?
- Do I need to submit any images? How many images do I need to submit?
- Can I get a prescription from a virtual consultation?
- What are Digital Health and Telemedicine?
- Is the website secure?
- What skin conditions can the general practitioner look at during a GetSkinHelp appointment?
- Can I get an in-person appointment?
- Do I need to download any app to schedule an appointment with a doctor?
- Do I need a referral?
- Will I get an official diagnosis if I use GetSkinHelp?
- How do I book an appointment?
- How long are the appointments?
- When will I get confirmation of my appointment?
- How do I connect with a doctor online?
- How much of my medical history do I need to submit?
- Can I schedule an appointment for a child under 18?
- What if I don't have insurance?
- Do you also do skin allergy tests?
- Can I schedule an appointment to discuss the issue of hair loss?
- Are my images and my medical history secure?